Frequently Asked Questions

Everything you need to know about your EmpowerGloss experience.

Are EmpowerGloss products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our formulas are 100% vegan and we never test our products or ingredients on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and local customs processing.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, provided the items are gently used or unopened.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

How can I track my package?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.